Support & Help

We're here to help with subscriptions, playback, coins, and your account.

Contact us
Email: support@luckydramas.xyz
We typically respond within 24 hours.

Frequently asked questions

Is LuckyDramas free?

Yes. The whole library is free to watch with ads. Premium subscription plans (ad-free, full HD, every episode unlocked) are coming soon — see Plans.

What are coins?

Coins are an in-app virtual item you collect by watching and completing daily activities. They have no cash value, cannot be exchanged for money, and are only used inside the app. See our Terms of Service for details.

Why did an episode ask me to watch an ad?

Ads are how the free tier is funded. The first episodes of each drama play without interruption, and Premium (coming soon) removes ads entirely.

Playback is slow or an episode won't load

Check your connection and try again — the app retries automatically. If it persists, clear the app cache from your device settings or email us with your device model.

How do I manage ad personalization?

On Android, go to Settings → Privacy → Ads to reset your Advertising ID or opt out of personalized ads. See our Privacy Policy.

How do I delete my data or account?

Clear the app's data from your device settings, or use the in-app options where available. To request deletion of personal data, email support@luckydramas.xyz.